Welcome to the Jodi Taylor Shop! Below are answers to some of the most frequently asked questions about our signed books and print-on-demand (POD) merchandise. If you have any further questions, feel free to contact us.
General Questions
What is the Jodi Taylor Shop?
The Jodi Taylor Shop is the official store for signed hardback and paperback books by Jodi Taylor, as well as an array of Print on Demand (POD) merchandise inspired by Jodi’s works.
Who runs this shop?
This shop is run by the Jodiworld team in collaboration with Jodi Taylor.
Orders & Payment
What payment methods do you accept?
We accept major credit and debit cards.
Can I change or cancel my order after placing it?
Once an order has been placed, it is processed immediately. Unfortunately, we cannot modify or cancel orders once they are confirmed.
Shipping & Delivery
Where do you ship to?
We ship worldwide! However, shipping times may vary depending on your location.
How long does shipping take?
- UK Orders: Typically 3-7 business days.
- International Orders: 7-21 business days, depending on your location.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order weight.
Will I receive a tracking number?
Yes! Once your order ships, you will receive an email with tracking details.
Returns & Refunds
Print on Demand (POD) Merchandise
Can I return or exchange a POD item?
As all POD items are printed specifically to order, we cannot accept returns or exchanges unless the item is faulty. If your item arrives damaged or incorrect, please contact us within 14 days of receiving it.
What should I do if my POD item is faulty?
If there is an issue with your item (e.g., misprint, damage, incorrect item), please email us at info@joditaylorshop.com with your order number and photos of the issue. We will review your request and arrange a replacement or refund where necessary.
Signed Books
What if my book arrives damaged?
We take great care in packaging your books, but if your book arrives damaged, please contact us within 14 days of receipt. You will need to return the book, and we will arrange a replacement or refund.
Do I need to return a damaged or incorrect book?
Yes, to process a refund or replacement, we require the damaged or incorrect book to be returned.
Signed Books
Are all books signed by Jodi Taylor?
Yes! All hardback and paperback books sold on this shop are personally signed by Jodi Taylor.
Can I request a personalized message with my signed book?
At this time, we only offer standard signed copies without personal dedications. If you wish a personalised message on your book, you will need to attend a Jodiworld Event or another of Jodi’s book signings.
Print on Demand Merchandise
What kind of POD merchandise do you offer?
We offer a variety of Jodi Taylor-themed merchandise, including clothing, mugs, tote bags, blankets and more.
How are POD items made?
Each POD item is custom printed to order. This means that production begins only after you place an order, ensuring unique and high-quality items.
Why does it take longer to receive POD items?
Since each item is made to order, production times can vary. Please allow additional time for printing and shipping.
Jodiworld Events
What is Jodiworld Events?
Jodiworld Events is the hub for all upcoming book signings, live readings, and special appearances by Jodi Taylor. There is a link section where you can find a link to the Jodiworld Events Facebook page. There will also be regular updates on our Jodiworld Events page regarding upcoming events.
How can I find out about upcoming Jodiworld events?
We regularly update our Events section on the website. Be sure to check in for the latest news and announcements!
Do I need a ticket to attend Jodiworld events?
Some events may require a ticket or membership, while others are free to attend. Event details will specify ticket requirements and availability.
Contact & Support
How can I contact you?
For any inquiries, please email us at info@joditaylorshop.com. We aim to respond within 48 hours.
Do you offer customer support for international customers?
Yes! We are happy to assist customers worldwide.
Thank you for visiting the Jodi Taylor Shop! We appreciate your support and hope you enjoy your books and merchandise.